hal aankleden

Delivery & returns

Standard mat size 60×85 cm

Delivery time

Ordered before 4 p.nm. shipped the same day!

We ship our packages with Post NL. 

We accept returns of our standard mats within 14 days of receiving your order. Of course, the returned items must be in original condition and unused. Sale items may not be returned. 
 
Shipping costs for returns are at your own expense.
 
Follow these steps to return items:
 
  1. Place the item(s) in the box you received them in or in another sturdy cardboard box
  2. Download the return form here
  3. Add the ‘return form’ to your package
  4. Send the package to the address listed on the form
  5. Optional: report your return with track and trace via mail. Then we know to expect a package.
 
Keep the proof of postage in a safe place. We are not responsible for lost packages. Upon receipt of the item, the amount will be returned within 10 business days.
We ship FREE of charge within the Netherlands and Belgium. The doormat will be delivered to your home via Post NL. Once your package is sent you will receive a track & trace of your shipment.
 
For other European countries we charge a fee of €7,95. These costs are borne by the buyer.

Custom size doormats

All our custom size doormats are made to order. Once you have placed your order, it is prepared by our designer. The order is then immediately put into production.

We produce this doormat to size, therefore the delivery time is 2-3 weeks.

All our custom made mats are printed and cut to size. Because of this, it is unfortunately NOT possible to return our custom mats. 
 
For this we use the legal exception for supplying custom products.
We ship FREE of charge within the Netherlands and Belgium. The doormat will be delivered to your home via Post NL. Once your package is sent you will receive a track & trace of your shipment.
 
For other European countries we charge a fee of €7,95. These costs are borne by the buyer.

More information? See our FAQ or send us an email hello@fabfoyer.com